Data Protection

Privacy Policy

At Roby Électrique, your privacy is our priority. Here's how we treat your information with the same care we bring to our electrical installations.

Last updated: February 6, 2026

Effective date: Immediate

1 Information We Collect

We collect information you provide directly through our contact form, when requesting a quote, or by phone.

This includes: name, email address, phone number, city (Rawdon, Sainte-Julienne, Joliette, etc.), and details about your electrical project (code compliance, installation, emergency).

We use essential cookies for site operation and anonymous traffic analysis.

2 How We Use Your Information

To respond to your quote requests and schedule our interventions in Lanaudière and surrounding areas.

To communicate with you regarding your electrical project and ensure post-service follow-up.

We do not sell your data to third parties and do not use your information for unsolicited marketing.

3 Protection and Security

Your data is stored on secure servers with SSL encryption.

Only Roby Électrique employees (RBQ license 5852-4364-01) have access to your information, strictly for service needs.

We only retain your data for the duration necessary to complete the project and meet legal obligations.

4 Your Rights

Right of access: you can request a copy of your personal data.

Right of rectification: modification or deletion of your information upon simple request.

Right of opposition: you can refuse the use of your data for future communications.

Questions about your data?

Our team is available to clarify our privacy policy.

(450) 205-0606

Your Rights

Control Your Data

Under Quebec law, you have important rights regarding your personal information.

Access to your data

Get a complete copy of the information we hold about you within 30 days.

Rectification

Correct any inaccurate or incomplete information regarding your profile or project history.

Deletion

Request permanent deletion of your data once the project is completed (except for legal obligations).

Portability

Receive your data in a structured format to transfer to another provider if necessary.

Let's talk about your privacy rights

If you have questions about this policy or wish to exercise your rights (access, modification, deletion), contact us directly. We respond within 24 to 48 business hours.

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