Electrical emergency? We respond quickly.

First, check if the problem comes from Hydro-Québec by seeing if your neighbors have electricity. If it's isolated to your house, check your electrical panel: if a breaker is tripped, try resetting it once. If the problem persists, if you smell something burning, or if you see sparks, cut the main power supply and immediately call our emergency service at (450) 205-0606. Don't wait for an electrical problem to get worse.

Our average response time is 60 minutes for electrical emergencies in the Rawdon area and immediate surroundings (Sainte-Julienne, Chertsey). For more remote areas of Lanaudière, count 60 to 90 minutes depending on distance and road conditions. We give you a precise estimate when you call and keep you informed of our arrival.

Contact an electrician immediately if you observe: sparks or electrical arcs at outlets or the panel, a smell of burning plastic or heated rubber, breakers that trip repeatedly without apparent reason, outlets or switches that are warm to the touch, lights that flicker throughout the house, or a partial power outage. These signs indicate a risk of electrical fire.

Yes, our emergency service is available 24 hours a day, 7 days a week, including holidays. However, additional fees apply for interventions outside normal business hours (Monday to Friday, 8am to 6pm). We clearly communicate costs before our departure for intervention.

In the majority of cases, yes. We arrive with a well-equipped truck containing common parts (breakers, outlets, switches, wires). For major problems requiring special parts (complete panel replacement, sections of bare wiring in walls), we secure the installation immediately and schedule complete repair as soon as possible, often the next business day.

Cost depends on the time of intervention and the complexity of the repair. Base rates for emergency travel and diagnostic are communicated when you call. Additional fees for evenings, nights, weekends and holidays are charged according to our standard emergency rates. No work is performed without your approval of the estimated quote.